Practical IT strategy and leadership for small and medium businesses

I write about running technology well, especially in Microsoft 365 environments, and about the leadership it takes. This is also where I share the free, open source tools I build along the way.

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Short, practical pieces on IT leadership, change management, and getting better at the work.

  • Illustration of a tangled pink scribble with a broken Wi-Fi symbol, resolving into a clean line through four steps, Describe, Measure, Predict and Control, that ends at a steady Wi-Fi symbol with a check mark
    Behavioral Psychology in IT Change Management
    Using the scientific method to guide our change management allows us to strip away the emotion and focus on the facts. When we prioritize clear description, rigorous measurement, reliable prediction, and minimal control, we eliminate the chaos that leads to downtime and user frustration.
  • A US Army Combat Engineer in full military gear lies prone in a sandy training pit, arm extended forward pulling a grappling hook rope hand-over-hand with head down and helmet facing forward, desert sand kicking up around him. The scene is gritty and intense, lit by harsh midday sunlight casting strong shadows across the sand. In the background, slightly out of focus, a second soldier stands observing and instructing. The overall composition suggests a cycle of learning, doing, and teaching, with a spiral staircase subtly rendered in dust and light in the upper background. Editorial photography style, high contrast, cinematic and documentary in tone.
    How to Master Any Skill
    Mastering any skill isn’t about talent, it’s about repeating a simple cycle: learn it, do it, teach it.
  • A lone figure stands at a large sand table in a dimly lit military planning room, leaning over a detailed topographic model with miniature markers and flags scattered across it. The figure's hands are mid-gesture, actively moving pieces on the table rather than standing still. Around the table, faint chalk marks and erased lines suggest many plans considered and discarded. A single overhead lamp casts a focused pool of warm light onto the table, while the surrounding room fades into shadow. The atmosphere conveys deliberate, methodical thinking in motion — not paralysis, but purposeful, iterative action. The mood is disciplined yet exploratory, grounded and contemplative. Rendered in a cinematic, editorial illustration style with muted earth tones, deep shadows, and textured linework.
    How to Clarify the Bad Ideas So You Can Identify the Good Ones
    When facing a hard problem, waiting for the perfect solution often leads to paralysis.

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Topics:LeadershipFruitfulness

Free & open source projects

Tools I have built and given away. No cost, no catch, and the source is on GitHub.

DNS Benchmark app window listing 14 DNS servers with options to test UDP, TCP, DNS-over-TLS and DNS-over-HTTPS speeds

Free · Open source · MIT · Linux

DNS Benchmark

Finds the fastest DNS resolver for your connection. It tests your system’s servers and popular public resolvers over UDP, TCP, DNS-over-TLS, and DNS-over-HTTPS, then ranks them by real-world speed.

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Shell Sheet text editor window showing an echo command and a ping command with their output written directly beneath each one

Free · Open source · MIT · Linux

Shell Sheet

A text editor where any line can be a shell command. Press Ctrl+Enter and the output appears right beneath it, so your whole session stays in one document you can edit, search, and save.

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New here? Start with the Welcome post. It explains what this site is about: leadership lessons drawn from military experience and mentorship, practical IT strategy, and the occasional personal tangent.